Shipping Policy

Last updated: October 26, 2026

MediThread supplies professional PDO thread products to qualified, licensed medical professionals in the United States.

Shipping destinations

We ship to all U.S. states. Enter your complete delivery address at checkout to see the shipping services available for that address.

Shipping methods and charges

Available shipping methods and their charges are displayed at checkout. Review the selected method, shipping charge and order total before placing an order. Any applicable taxes are shown separately in the checkout total.

Processing and delivery

Processing time and carrier transit time are separate. A shipping service label does not guarantee a delivery date. Contact us before ordering if you need confirmation of stock availability, dispatch timing, delivery estimates or service to a particular address.

Delivery details and order questions

Please check your clinic or business name, street address, suite number, state, ZIP code and contact details carefully. Contact us promptly about an address correction, missing shipment, damaged package or delivery concern so we can review the order and available options.

Returns and exchanges

Product exchanges and return requirements are described in our Refund and Returns Policy. Contact us before sending any product back.

Shipping support

MediThread / Febomed LLC
4300 Biscayne Boulevard, Suite 303, Miami, FL 33137
Phone: +1 786 778 0419
Email: info@medithread.com